Policies

All physical parts supplied are sealed in airtight shipping wrappers. Opening the wrapper on physical goods indicates your acceptance of the following policies:

Sales Policy
It is our goal to sell these sophisticated electronic components and provide coding services to well-trained, qualified installers. In most cases a reseller number or sales tax identification number will be required. We reserve the right to restrict sales to any individual or entity we feel is unqualified to properly execute the repairs.

Core Return Policy
To keep our prices low and maintain an adequate supply of cores, we have adopted the following core return policy:

  • Core deposit fees are collected at time of sale. Cores must be returned to be eligible for a refund. Use the pre-paid UPS Return label provided for your convenience and to ensure your core deposit it properly refunded. Core deposit fees will be refunded by the original payment method. Cores returned after 90 days of invoice date will be issued a refund check.

    • Uncollected balances due for cores will be automatically processed to your original payment method 45 days from date of invoice.

  • We reserve the right to withhold part or all of a deposit on a core(s) which are not promptly returned, the incorrect part number, incomplete (missing parts), or returned in a "non-rebuildable" condition. This shall be left entirely to our discretion.

Warranty Policy
Re-manufactured physical control modules are covered under warranty for a period of one-year from the date of installation with no mileage restrictions. Beckmann Technologies assumes no responsibility or liability for any injury or loss arising from the use of its products or coding services. No further responsibility for diagnosis, installation or removal, labor, loss of vehicle or inconvenience, or any other consequential expense is assumed. We will at our option, exchange defective units, issue refunds, provide follow-up coding services at reduced rates.

Limitations

  • The re-manufactured unit has been installed and tested by a qualified technician.

  • The re-manufactured unit has not been damaged due to misdiagnosis or incorrect installation.

  • A core for the original re-manufactured unit has been received by Beckmann Technologies, Inc.

We suggest that you return any possible warranty unit to us for inspection and testing. If the unit has been damaged due to other faults in the vehicle, we can inform you of these problems and help prevent further damage. If the original re-manufactured part has been damaged, we will offer to repair it at cost. Repair costs are usually significantly less than the full price for a replacement unit.

If you must have a replacement part immediately, we will sell you another part on a new invoice. If we find that the original re-manufactured unit is defective, we will issue a full refund - otherwise we will inform you of any damages and costs, which will be deducted from your refund.

Returns
All sales are considered final. Returns will only be accepted for replacement or credit towards future purchases. There is a restock/retesting charge on all components. This charge can range from $40 to $250 for certain units. We do not sell parts for "diagnostic" purposes.
 

*Remember, we cannot assist you if we do not know who you are. Please enclose your original invoice including customer name, address, email address, and telephone number in each package you ship and a brief explanation.
Delays may occur in the shipment of packages to Beckmann Technologies via USPS.