Policies

All Beckmann Technologies parts supplied are sealed in airtight shipping wrappers. Opening the wrapper on physical goods indicates your acceptance of the following policies:

What Do I Do With My Part?

Not sure what to do with your part? The information below can help you determine the next step.

I Purchased a Remanufactured Part and Need to Return My Core

Please return your original part promptly after installing the remanufactured part. Your returned core helps us maintain inventory and keep remanufactured parts available for other customers.

Use the prepaid return label provided with your order, when applicable. The core should be the correct part or an acceptable exchange core and should be reasonably complete and rebuildable.

My Part Needs to Be Repaired

If you have a part that needs to be repaired, complete a Service Order Form and send your part to Beckmann Technologies for evaluation.

Once we receive your part, we will evaluate it and determine whether it can be repaired. We will contact you regarding the next steps.

I Have a Possible Warranty Issue

If you believe your Beckmann Technologies part may be defective, please contact us before sending the part. Email: info@beckmanntechnologies.com

In many cases, we can help troubleshoot the issue before the part is returned. If the part needs to be sent to us for warranty evaluation, we will provide instructions for returning it.

I'm Not Sure Which Option Applies

Contact Beckmann Technologies before sending your part, and we can help determine the best next step. Email: info@beckmanntechnologies.com

Service Order Form

Always include a completed Service Order Form when sending parts to Beckmann Technologies.

Sales Policy

Beckmann Technologies sells sophisticated electronic automotive components and provides coding services intended for qualified and properly trained installers.

In most cases, a reseller number or sales tax identification number may be required. We reserve the right to restrict sales to any individual or entity we believe is not qualified to properly diagnose, install, program, or repair the vehicle.

Core Return Policy

To simplify the purchasing process, Beckmann Technologies no longer collects a core charge at the time of sale. However, rebuildable cores are the raw inventory we need to remanufacture replacement parts.

Please return your core promptly after installation. The returned core must be the correct part or an acceptable exchange core and should be reasonably complete and rebuildable.

Without an adequate supply of rebuildable cores, certain part numbers may eventually be available on a repair-and-return basis only. This could increase turnaround times and delay repairs for you and your customers.

Returning your core helps us maintain inventory, keep replacement parts available, and provide faster service.

Beckmann Technologies reserves the right to determine whether a returned core is acceptable for rebuilding.

In most cases, a prepaid UPS return label has been provided with your original order.

Warranty Policy

Remanufactured physical control modules are covered under warranty for one year from the date of installation, with no mileage restrictions.

Beckmann Technologies assumes no responsibility or liability for any injury or loss arising from the use of its products or coding services. We assume no responsibility for diagnosis, installation or removal, labor, loss of vehicle use, inconvenience, or any other consequential expense.

At our discretion, we may exchange defective units, issue a refund, repair the unit, or provide follow-up coding services at reduced rates.

Warranty Limitations

Warranty coverage applies provided that:

  • The remanufactured unit was installed and tested by a qualified technician.

  • The unit has not been damaged due to misdiagnosis, incorrect installation, or other faults within the vehicle.

  • The original unit is returned to Beckmann Technologies for inspection and testing when requested.

We recommend returning any possible warranty unit to us for inspection and testing. If the unit has been damaged by another fault within the vehicle, we can help identify the problem and potentially prevent further damage.

If the original remanufactured part has been damaged, we may offer to repair it at cost. Repair costs are often significantly less than the price of a replacement unit.

If you need a replacement part immediately, a replacement unit may be purchased on a new invoice. Once the original unit is received and inspected, Beckmann Technologies will determine whether the unit is covered under warranty. If the unit is found to be defective under warranty, an appropriate refund or warranty adjustment will be issued. If the unit has been damaged or is not covered under warranty, we will provide information regarding the findings and any applicable repair costs.

Returns Policy

Because our parts are specialized electronic automotive components, returns are limited and subject to testing and evaluation.

Returns may be accepted for replacement or credit toward future purchases at the discretion of Beckmann Technologies. A restocking and/or retesting fee may apply to returned components. Fees can range from $40 to $250, depending on the part and the testing required.

Beckmann Technologies does not sell parts for diagnostic or testing purposes. Customers are responsible for properly diagnosing the vehicle before purchasing a replacement component.

Parts Sent to Beckmann Technologies

Please complete a Service Order Form when sending a part to Beckmann Technologies for repair, testing, warranty evaluation, or other services. This information is necessary to ensure efficient processing, communication, and customer service.

All parts shipped to Beckmann Technologies should be properly packaged to prevent damage during transit.

Shipping Your Part

Do not ship parts to Beckmann Technologies using United States Postal Service (USPS).

Due to inconsistent delivery times, limited tracking reliability, and delays in package processing, USPS is not a reliable or preferred shipping method for shipments to our facility.

We strongly recommend using UPS or FedEx and selecting a service that provides tracking and reliable delivery confirmation.

Beckmann Technologies is not responsible for packages lost, delayed, misdelivered, or damaged during shipment to our facility. Customers are responsible for ensuring that packages are properly addressed, securely packaged, and shipped using a reliable carrier.

Please retain your tracking information until your package has been received by Beckmann Technologies.

Unclaimed Parts

Parts sent to Beckmann Technologies for repair, testing, warranty evaluation, or other services must be claimed or otherwise addressed within 120 days of the date we notify the owner/sender that the part is ready for return or that further action is required.

If no action is taken within 120 days, the part will be considered abandoned and forfeited by the owner/sender. Beckmann Technologies reserves the right to place the part into our core inventory and use it for remanufacturing or other business purposes. No refund, credit, or compensation will be provided for parts forfeited under this policy.

It is the customer's responsibility to provide accurate contact information and to respond to communications from Beckmann Technologies regarding their part. All parts sent to Beckmann Technologies should have included a completed Service Order Form with current contact information.
 

* Please enclose a completed Service Order Form for each part shipped to Becktech. 

Beckmann Technologies is no longer able to process international orders.